FAQ

Yes! INTUS Windows are available in CW and AW rated options (AW or Architectural Window is the highest rating possible). Our products can be used in any type of commercial application such as multi-family residential buildings, schools, senior centers, hospitals, offices, churches, recreation centers, and beyond, including mid-rise and high-rise buildings. Our products are also suitable for any climate zone in the United States, and are excellent for Passive House, LEED, EnergyStar, Net Zero, and Active Design Verified buildings. View examples of all these types of buildings on our Projects page

INTUS offers energy efficient steel reinforced polymer windows, balcony, sliding and entry doors, window walls, and storefront assemblies. Learn more about our products here.

INTUS Windows are available in fixed, dual action (tilt & turn), casement, hopper, awning, and window wall systems.

Yes! Our windows and balcony doors can meet ADA compliance, including handle height and operating force. Our balcony doors also come with a variety of threshold options to work with different applications.

INTUS Windows are versatile and are suitable for any climate zone in the United States. From sunny California, to frigid Maine, to hot and humid Tennessee, INTUS windows and doors provide high performance in all sorts of weather and environments.

Our standard colors are Anodized Silver, Warm Stone, Anthracite Grey, Dark Bronze, Black Smooth, White and can be viewed here. Additional colors and split finishes are available upon request. Finish color is subject to change please consult a team representative for availability status.

No! Our windows and doors are extremely UV resistant, do not discolor, and need no paint touch ups like with wood or aluminum windows, in accordance with AAMA 307 standards.

Yes! We vigorously test our products in accordance with AAMA, ASTM, NFRC, PHI and PHIUS certifications standards.

Our products’ life expectancy is at least 50 years and can be recycled up to 7 times, extending the use of the materials and being environmentally sustainable.

Yes! INTUS has an in-house engineering and drafting team that performs wind load calculations specifically for a project and determines if the window designs are structurally feasible. Next, we supply detailed shop drawings for the permitting and construction process.  We also look at a project’s construction documents so we can provide project specific installation details and propose the best way to install our windows. These services result in a more structurally sound, thermally efficient, and quicker build. We can also provide third-party stamped engineering calculations on all of our projects.

Yes! We handle our projects from A-Z – estimation through installation support and walk throughs. Contact your INTUS so we can help you with your project.

Yes! Beyond our installation manual, adjustment guides, and installation videos, INTUS Technicians provide hands-on support to successfully start your installation team off, as well as pre-delivery meetings so that your team will be fully prepared when the windows arrive at the site.

Our technicians are also available for video call troubleshooting.

All of our windows and doors also come with a unique, project-specific QR code, making support quick and easy!

Replacement parts and service requests are easily coordinated by either scanning the unique QR code on your window or door, or by filling out a Product/Service Request Form on our website.

Yes! Our windows are perfect for Passive House buildings! Our windows are part of the Passive House Institute United States (PHIUS) Verified Performance Data Program, a voluntary program that verifies the accuracy and appropriateness of the energy performance of our windows to accurately model passive energy balances. Learn more about this program here. We also have windows which are Passive House Institute (PHI) certified for multiple climate zones!

Yes! Our windows are able to gain up to 44 LEED points through the LEED Categories of Energy & Atmosphere, Materials & Resources, Indoor Environmental Quality, and Innovation. Check out opportunities by viewing our LEED chart.

View our LEED projects.

Yes! Check out our testimonial flyer, and a couple of our reference letters here and here. We also have video testimonials on our YouTube channel. Want more references? Contact INTUS and we’ll be happy to send you additional references.

• Hilton Supplier Network Partner
• Marriott Approved Network Select Vendor
• PHIUS Verified Windows

INTUS serves the entire United States & Canada.

Contact any of our office through our Contact Us page.

Yes! We have all of the above on our team to help your project meet your standards and meet certification requirements. Contact your  INTUS here, and let us know what type of certified professional you’re looking for.

Yes! We have several certified AIA presentations. Learn more about the current presentations we offer and to schedule a lunch and learn here.

• uPVC is PVC with no plasticizers, or unplasticized polyvinyl chloride – sometimes known as rigid PVC or Polymer in the U.S.
• uPVC is made with a special formulation in which modifiers and lead-free stabilizers are added to PVC so it becomes rigid, making it suitable for window frames
• uPVC is a rigid, chemically resistant form of PVC used for  pipework, window frames, and other structures

Not all polymer or uPVC is the same. INTUS takes steps to ensure our polymer is free of toxins like lead, BPA, and phthalates. Plus, we offset the carbon from our buildings through our One Window, One Tree program.

Aluminum is 1,078 times more conductive than polymer and polymer is a top-performing material in energy efficiency and sound insulation. Combine that with INTUS’ innovative features and commitment to sustainability, and the result is extremely energy efficient windows. That’s why we say our products are built to be energy efficient.

Compare the differences between aluminum and polymer windows further with this video.

Yes! Polymer is a self-extinguishing material. It has been validated through ASTM E84 testing to be used in mid-rise and high-rise applications.

Yes! The polymer that INTUS uses can be recycled up to 7 times, and the steel and glazing components can also be recycled. Polymer windows provide the best balance of price, performance, and eco-friendliness when compared to vinyl, fiberglass, aluminum, and wooden windows.

Learn more about polymer in this video.

No! Our products do not off-gas or contain any of these contaminants. We have a lead-free certificate available upon request and our products are eligible for the following LEED points within the Building Product Disclosure & Optimization category:

• Product Ingredients (2 points)
• Material Ingredients (2 points)

In total, INTUS Windows can gain a project 44 LEED point! View all point opportunities here.